How effective is your current staff onboarding?
While most organisations have a general idea of their onboarding process, many of the organisations we work with run into a number of challenges when it comes to transitioning new employees into the business.
In this blog, we outline the key causes of common staff onboarding issues, and the steps you can take to make sure your onboarding is repeatable and efficient.
Key causes of staff onboarding challenges:
No detailed documentation
If there is no detailed documentation of all the subtasks required throughout the onboarding process, then your employees may be unsure of the steps they need to follow to onboard a new hire. This means that the learning experience and the future effectiveness of each new addition to your team can be vastly different.
When new employees are not explicitly made aware of the expectations of their role, and not provided all the necessary training to succeed, this can lead to poor job performance and satisfaction.
If all the information required to complete the onboarding process is not in one place, that is easily accessible by everyone in the business, then time is wasted chasing up documentation every time you hire a new person.
In this instance, the strain on internal resources is two-fold; your recruit can’t hit the ground running, and your existing employee is pulled away from generating revenue.
Reliance on a few key people
More often than not, only one or two employees have a detailed knowledge of what’s required when onboarding a new staff member. This approach to onboarding creates a significant risk to your future business activity because when this person leaves your company, you are left with a massive knowledge gap that is time-consuming to rebuild.
Making staff onboarding a repeatable and efficient process
To regain control of your onboarding process, you need to ensure that:
- The onboarding procedure for each role is defined, and documented
- This procedure is stored in one, easily accessible location;
- You can force form fields and processes, to ensure that all elements are covered off; and,
- The process is easy to follow and understood by all.
One of the simplest ways to ensure consistent and best-practice onboarding in your business is with a completely digitised system.
The Kontrol4 digital management solution allows you to store your procedures in one central location, provide access to this information across your organisation, and use forced fields in forms to ensure nothing falls through the cracks.
With Kontrol4 you can maximise your return on new staff at a much faster rate, and rely on your onboarding process, even as key resources transition away from the company.
Let’s have a chat about how you can improve ROI from new staff by transforming onboarding. Give the Kontrol4 team a call today 1300 99 67 67 or email firstname.lastname@example.org, and we will be in touch to set-up a time to talk.